At Shoreline, service isn’t just part of what we do – it’s who we are.
We specialise in high-quality self-catering holidays in Whitby and surrounding villages including Port Mulgrave, Sleights, Sandsend and Robin Hood’s Bay. Each cottage, home and apartment is carefully selected for its premium quality and exceptional location, giving you the very best of the coast and countryside.
But what truly sets us apart is what happens when something doesn’t go to plan.
Local Service You Can Rely On
With a dedicated local maintenance and housekeeping team on call 365 days a year, we respond fast – on average, just 15 minutes to reach a property if there’s an issue. Problems can arise from time to time; what matters is how quickly and effectively they’re resolved. We don’t hide from problems. We deal with them.
Real People. Real Support. No Bots.
When you call us, you speak to a real person. No bots. No automated replies. No waiting days for a response. Whether you have a question, need to pay a balance, or require assistance during your stay, our phone line is answered by a human — because service is our top priority.
Premium Self-Catering Cottages in Whitby & Surrounding Villages
Since 1999, we’ve successfully managed over 26,500 holidays. As a small, independent company with a long-standing local team, we offer trusted expertise, secure booking, thoughtful property preparation and genuine concierge-style support.
At Shoreline, you’re not just booking a holiday cottage – you’re booking confidence.
