When will I receive my arrival information?

We will email or post your arrival information to you on the day you book. This information will include the full address and directions to your holiday cottage (as well as the post code for your sat nav and what3word coordinates) alongside information on how to gain access into the property using the key safe. These details will be resent a few days before your arrival date.

We will also email you a link to our Guest Information App prior to your arrival date. This app includes important information about how to find your holiday cottage and how to use the key safe, as well as activities you may wish to do while you’re away, come rain or shine. You may wish to book ahead for some activities.

If you have a question and would like to speak with us please call us on 01947 668 888, email us at enq@shoreline-cottages.com or send us a message via Live Chat.