What items are provided in the holiday cottage?

As standard you will find the following:

  • All bedding is included, and all beds will be made up ready for your arrival.
  • A hand towel and a bath towel are provided for each bed space.
  • You will find 2 tea towels, a kitchen hand towel, kitchen sponge and cloth, washing-up liquid, 2 dishwasher tablets, liquid hand soaps, towel bathmat and fleece blankets (not to be used for pets) PLEASE NOTE: if your pets are used to going on the bed or sofas, please bring your own suitable covers.
  • Toilet rolls are provided with one spare per toilet.
  • All utility costs are included. In the winter, the property will be warm on arrival.

Each of our properties have the following as standard: central or storage heating, TV, DVD player, music system, radio, vacuum cleaner, ironing board and iron, hairdryer, microwave, oven and hob, electric kettle and toaster, blender and a refrigerator.

PLEASE READ: Coronavirus (COVID-19) update July 2020

The safety of our guests and our staff is hugely important to us. We’ve always had very high standards at Shoreline but until COVID-19 is considered to be of minimal threat by the government and a normal life resumes, we are implementing some changes that will further reduce risk and allow you to enjoy your holiday with peace of mind. This policy has been agreed by our Health & Safety consultants using the government guidelines and guidance from various industry bodies.

Unlike many of our competitors, we not only market our owners’ properties but we also deal with all the day-to-day management of them. This includes all the cleaning and laundry which in turn means we are in complete control of what cleaning products and equipment are used. What’s more, our housekeeping team are fully trained and have set the bar high to deliver exceptional standards of cleanliness at each and every one of our holiday cottages.

What will change?

At each changeover all hard surfaces such as light switches, door handles and electric sockets will be disinfected.

Remote controls will also be disinfected and placed in a sealed plastic bag ready for your use.

All kitchen cloths provided will be brand new.

All crockery, cutlery and cookware will be fully checked for cleanliness and re-washed if necessary.

As standard, all bathrooms will be thoroughly cleaned and disinfected but particular attention will be taken to items such as toothbrush holders.

Vacuum cleaner bags will be changed regularly.

Spray mops will replace all standard mops and the microfibre mop heads will be laundered after every clean.

All key safes and keys will be sanitised before every arrival.

All PPE will be disposed of in the property and never used twice.

We will be removing certain items from all of our holiday homes. Items include:

Kitchen condiments such as salt, pepper, vinegar, tea, coffee, sugar and milk.

We will no longer provide pump-action handwash. Instead, a large bottle of sanitiser, a sealed bar of soap and a pack of anti-bacterial wipes will be placed in the kitchen of each property.

All part-used toilet roll and kitchen roll will be removed after every holiday departure.

Bed throws, spare blankets and some decorative soft furnishings will be removed from our properties.

Our Housekeeping Manager will thoroughly check every property for compliance with all of the above prior to your arrival.

 

If you have a question and would like to speak with us please call us on 01947 668 888, email us at enq@shoreline-cottages.com or send us a message via Live Chat.