Kiln Cottage: Customer Comments

Turn right as you look up the 199 steps to the Abbey and you find yourself in a covered passageway which opens into Kiln Yard. Although only yards from the bustle of the old town and very close to the beach, Kiln Cottage is peaceful and secluded.
91% indicated "Yes" or "Definitely" when asked if they would return to Shoreline Cottages
82% indicated the level of equipment in the cottage was "Very Good" or "Exceptional"
94% indicated the cottage "Met Expectation" or "Exceeded Expectation"
88% indicated "Yes", "Definitely" or "Already Have" when asked if they would recommend Shoreline Cottages
96% indicated the location of the property was "Very Good" or "Ideal"
92% indicated the service for meeting guests and dealing with problems was "Good" or "Excellent"
Mrs B, Nottingham says:

Team were exceptionally helpful and knowledgable. Friendly and ready to help/advise. Will be booking again for sure.

Mrs J, Goole says:

Would book again. Fantastic little cottage.

Mrs G, Clithereo says:

Love this place.

Miss F, Brigg says:

Exceptional service, fantastic cottage in a great location and everything we wanted. We will definitely be using Shoreline again.

Mrs C, Nottingham says:

Already planning our next visit - excellent service! Thank you.

Miss C, Kent says:

The cottage was in the perfect location for us as it was by our favourite beach and pub. We will be booking this cottage again providing the dates are available.

Mrs F, Solihull says:

Great cottage for a short break. Perfect location and warm and comfy.

Mrs H, Leeds says:

Kiln Cottage is well equipped. Little touches like washing up liquid, scourer, dishcloth, tea towels and washing facilities make a big difference.

Mrs D, Falkirk says:

We had a wonderful and very comfortable stay. Thank you.

Mr B, Barnsley says:

Perfect holiday break made even better by Anna and her attention to detail and desire to meet our needs and requirements. Thanks Shoreline and Anna in particular.

Mrs G, BAwtry says:

Thank you so much for assisting in our last minute escape. With two toddlers if is difficult but you made it easy, cot and stargaze waiting. House lovely and warm for arrival, even a Christmas tree up! Super impressed thank you.

Mr H, Goole says:

Perfectly situated Kiln cottage was lovely can't wait to get back to Whitby

Mr H, Hinckley says:

Everything very good.

Mrs D, Stockport says:

Cottage was excellent thanks.

Miss G, Ashbourne says:

We really enjoyed our stay and the cottage was lovely.

Mrs R, Thirsk says:

Thanks for your help during my stay, it was perfect.

Mr F, Kinross says:

Great cottage. Had a wonderful holiday and loved Kiln cottage. It was beautiful and we did not want to leave . Thank you for a wonderful stay. We had a great holiday and loved the cottage's location and Whitby. This cottage is even better than the website makes it look. Would be a good idea to say it has a flat screen Tv as it was a pleasant surprise on arrival.

Mrs B, Newark says:

Had a great time. Thanks

Mrs N, York says:

Thank you so much for a wonderful experience at Shoreline. Shoreline and Whitby is such an amazing place and excellent in providing a very professional service.

Mr C, Leeds says:

As always, we enjoyed our visit immensely and we look forward to our next stay!!

Mrs ), Holmfirth says:

We had a fabulous stay, the cottage was lovely and the children loved being in the middle of the old town. Shoreline staff were very helpful in sorting out a parking space and with any queries we had. Will be definitely coming back again.

Mrs W, Billingham says:

The cottage was very nice, in a very good location. We had a very nice weekend thank you.

Mrs M, Spalding says:

Fantastically fast help with lost key.Very impressed! Will be back soon.

Mrs N, Newark says:

We had a super time - an excellent stay.

Mrs H, Derby says:

This was our first holiday with Shoreline. We were amazed by how big the cottage was and by its facilities. The access to the key was fantastic. Everything went like clockwork! Having little things like washing up liquid, dish washing tablets etc provided was an extra bonus. A lovely holiday. Thank you to all the staff concerned! A******!!!!!!

Mrs P,Saffron Walden says:

The cottage was very welcoming and warm and we were delighted with the accommodation. Will definitely re-book with Shoreline for the summer. Many thanks.

Miss L, Dewsbury says:

Our stay in Kiln cottage was very nice, very cosy.

Mr B, Altrincham says:

The duty manager (Geoff) came around immediately after we discovered a small leak upstairs. He fixed the problem and gave a follow-up phone call to descibe what he'd done. There was no disruption to us and he was very friendly and professional. A++++.

Dr. R, Sheffield says:

Very comfortable and an enjoyable stay.

Mrs G, Hathersage says:

Great stay - lovely property - well located.

Ms S, London says:

Our Shoreline Cottage, Kiln cottage in Kiln Yard, was wonderful and we had a fantastic stay!

Mrs B, Glossop says:

A warm, comfortable stay, considering the weather. Yard a bit treacherous in the icy weather though. Very comfortable bed.

Mrs H, York says:

We had an enjoyable time at Kiln Cottage.

Miss A, Leeds says:

We had a fantastic time. Thanks again to Shoreline for making it all so easy. We'll definitely be going back as soon as possible.

Miss K, Harrogate says:

Brilliant, accommodating staff who helped us out after a mishap with our transport. A lovely cottage with everything we needed and a better range of kitchen equipment than I have at home, which was a delight to my partner as he is a chef!

Mr D, North Berwick says:

Whitby is made for the perfect family break. Our teenage daughters enjoyed the town and together we enjoyed exploring the surrounding countryside.

Mrs H, Wakefield says:

This is our 8th holiday with Shoreline and we hope to have many more. The weather even in November was wonderful. Also many thanks to Billy and Julia who make sure everything is OK. Fantastic holiday in Whitby once again.

Mr M, Wetherby says:

We had high expectations of the cottage and were not in the least disappointed. Every aspect of our stay was enjoyable; the cottage had wonderful character and we will definitely return in the near future.

Miss F, London says:

I had a fabulous break and will definitely stay with Shoreline again. The cottage was spotless and in the perfect location.

Mrs D, Newport says:

Kiln Cottage was exceptional and in a fantastic location: central, yet quiet and close to everything. We certainly recommend friends to stay with Shoreline.

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